FAQ

We ship once a week, every Tuesday. Orders placed by 8 PM Eastern on Monday ship that Tuesday; orders placed after that ship the following Tuesday. Please allow up to 7 business days for your order to ship. If a U.S. holiday falls on a Tuesday, orders ship the next business day.

U.S. orders ship with USPS:

• Economy – $12.00, about 5–8 business days in transit
• Express – $22.00, about 2–5 business days in transit

Transit times start after your order ships on Tuesday and are USPS estimates, not guarantees.

No. Express speeds up delivery once your order leaves us. Express orders still ship on our Tuesday schedule.

You'll get an email with your USPS tracking number when your order ships. Check your spam or promotions folder if you don't see it.

Email us as soon as possible at support@upr-tech.com with your order number. We can change or cancel an order only before it's processed for shipping, so reaching us before the Monday 8 PM ET cutoff gives you the best chance. Once a label is created, the order follows our return process.

Tracking can pause for a few days, especially during busy periods. If it hasn't updated in 7 business days (U.S.) or 14 business days (international), email us and we'll open an investigation with USPS. If USPS confirms the package is lost, we'll send a replacement at no cost.

Check around your property, mailbox and with neighbors, and ask your local post office. If it still hasn't turned up, contact us within 7 days of the delivery date. Packages with signed or photo proof of delivery aren't eligible for replacement.

Yes, we ship to 45+ countries with USPS. Rates and delivery estimates are calculated at checkout.

Possibly. Customs duties, import taxes and fees charged by your country are your responsibility. They aren't included in our prices or shipping and aren't refundable. Customs can also add days or weeks to delivery.

Once the package returns to us, we'll refund the price of the products, minus the original shipping charge and any return fees we're billed.

You can return most items within 30 days of delivery if they're unused, in like-new condition, and in the original box. Gear that's been used in a workout, gift cards and final-sale items can't be returned. Liquid Lifting Chalk is final sale.

Read the full Return & Refund Policy

Email support@upr-tech.com with your order number, the email on the order and what you'd like to return. We'll reply with approval and a ship-by date; approved returns must be mailed within 14 days.

Returns go by USPS only to: UPR Tech Returns, PO Box 206, Page, AZ 86040. You pay return shipping unless the return is because of our mistake.

We inspect returns within 5 business days of arrival and refund your original payment method. Your bank may take 5–10 business days to post it. Original shipping isn't refunded unless the return is because of our mistake.

We don't do direct exchanges. Return the item for a refund and place a new order.

Sorry about that. Email us within 7 days of delivery with your order number and clear photos or video, and we'll send a replacement or refund at no cost to you.

Yes. Every UPR Tech product has a 30-day limited warranty against defects in materials and workmanship, starting on the delivery date. Normal wear and tear and misuse aren't covered.

Read the Warranty Policy

Our Level 800 wraps are very stiff and built for experienced lifters handling heavy loads. They aren't recommended for beginners. See our Level Guide for Wraps to compare support levels.

• 800 MAX Elbow Wraps: 3.75" wide, 56" long, sold as a pair
• 800 Wrist Wraps: 3" wide, 33" long, sold as a pair

• The Bench Bro™ – Original and Competition Series: 12.25" x 42", for most standard flat, incline and decline benches
• The Bench Daddy™: 14.25" x 42" with extra-long straps, for wide commercial benches (13–14.5")
• The Bench Baby™: 12.25" x 21.5", a compact mat that rolls up to fit in your gym bag

The Original uses a high-traction PU rubber surface. The Competition Series uses high-density rubber for even more grip and water resistance during heavy sets.

Wipe your gear down with water and a microfiber towel, then let it air dry. Avoid harsh cleaners, the dryer and high heat.

Yes. Please read our Product Safety guidelines before training. Inspect your gear before every session, and stop using anything that's worn or damaged.

Yes! Apply through our Affiliate Program. Program requirements are listed on the signup page.

Email support@upr-tech.com and include your order number and the email on your order so we can help faster.